Privacy Policy

Overview

At Tasktual, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our conversational team management platform.

By using Tasktual, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

• Account Information: Name, email address, and password when you create an account
• Team Information: Team names, member details, and organizational structure
• Conversation Data: Messages, commands, and interactions with our AI system
• Task and Project Data: Tasks, deadlines, assignments, and project information
• Payment Information: Billing details and payment method information (processed securely through third-party providers)

Information We Automatically Collect

• Usage Data: How you interact with our platform, features used, and time spent
• Device Information: Browser type, operating system, IP address, and device identifiers
• Log Data: Server logs including access times, pages viewed, and system activity
• Cookies and Tracking: Small files stored on your device to enhance user experience

How We Use Your Information

We use the information we collect to:

• Provide and maintain our conversational team management service
• Process your requests and execute AI-powered task management
• Improve our AI models and platform functionality
• Send you service-related communications and updates
• Provide customer support and respond to your inquiries
• Monitor usage patterns to prevent abuse and ensure security
• Comply with legal obligations and resolve disputes

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, such as:

• Cloud hosting and infrastructure providers
• Payment processing companies
• Email service providers
• Analytics and monitoring services

Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or to:

• Comply with legal processes
• Protect our rights and property
• Ensure user safety and platform security
• Investigate potential violations of our terms

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data is encrypted in transit and at rest using AES-256 encryption
• Access Controls: Strict access controls and authentication for all systems
• Regular Audits: Security assessments and vulnerability testing
• SOC 2 Type II Compliance: Adherence to enterprise-grade security standards
• Zero-Knowledge Architecture: Implemented where technically feasible

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to continuous improvement of our security measures.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Account Deletion: Delete your account and associated data

To exercise these rights, please contact us at [email protected].

Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our AI models and platform functionality

When you delete your account, we will delete your personal information within 30 days, except where retention is required by law or legitimate business interests.

International Data Transfers

Tasktual is based in the United States. If you are accessing our service from outside the US, please note that your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.

We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions where applicable.

Children's Privacy

Tasktual is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Providing in-app notifications

Your continued use of Tasktual after any changes indicates your acceptance of the updated Privacy Policy.